Property Owner Check Up — FAQ

Q: What do I get with the Homeowner Claim Checkup?
A: You’ll receive a clear review of your adjuster’s estimate that highlights missing or under-scoped items, logic/quantity red flags, and a simple summary of what to ask your adjuster to re-check.

Q: Will this increase my claim payout?
A: Usually yes It can, but nothing is guaranteed. The goal is to identify legitimate missing scope or underpayment so you can request approval with clearer support.

Q: Do I need photos or extra documents?
A: No. We can review the estimate by itself. Photos and documents can help, but they’re optional.

Q: What should I upload?
A: The adjuster estimate (PDF preferred). If you have them, you can also upload contractor bids, photos, mitigation invoices, moisture logs, and any adjuster emails about disputes or denials.

Q: I don’t understand the estimate—can you explain it in plain English?
A: Yes. We translate it into simple language and point out what matters most, so you know what to press on and what’s likely already covered.

Q: Do you contact or negotiate with my insurance adjuster for me?
A: We provide the summary and talking points you can send to your adjuster. Direct negotiation/representation is not included unless you arrange a separate service.

Q: Is this a public adjuster or legal service?
A: No. This is estimate/scope review and documentation guidance. It is not legal advice and not public adjusting.

Q: What if my contractor says the estimate is low?
A: Upload both the adjuster estimate and the contractor bid. Comparing them is one of the best ways to find missing items and alignment issues.

Q: What if I already started repairs?
A: You can still benefit. We’ll focus on what’s missing and what documentation is needed for approval or reimbursement where applicable.

Q: What if my claim was denied or partially denied?
A: Upload the denial letter and the estimate. We’ll help you understand what was excluded and what questions or documentation may help clarify coverage.

Q: How long does it take?
A: Turnaround depends on volume and complexity. After you submit, you’ll receive confirmation and an expected delivery window.

Q: How many revisions are included?
A: One clarification round is included (for questions or minor adjustments based on missing info). If the scope changes materially, we’ll tell you what that would require.

Q: What if I’m missing something and don’t know it yet?
A: Upload what you have. If one key item would significantly improve the review, we’ll tell you exactly what it is.

Q: What are “common missing items” on estimates?
A: Things like detach/reset items, paint prep/finishing steps, trim/baseboard impacts, cabinet/toilet/vanity R&R details, flooring transitions, matching/continuous areas, debris handling, and required safety/containment steps—depending on the loss.