Property Owners FAQ's
Quick Claim Check-Up

Tier 1 – Basic Checkup

Who it’s for:
Homeowners (and small landlords) with a carrier or IA estimate in hand.

What they get:

  • Review of the adjuster’s estimate (PDF/XLS)

  • Plain-language summary (1–2 pages) of:

    • Overall adequacy

    • Key risk areas (under-scoped trades, code issues, O&P, etc.)

  • Missing & Under-Scoped Items List

    • Bullet/table list by room or trade

    • Not “full rewrite”; targeted gaps and red flags

  • Adjuster Conversation Guide

    • Example phrases and questions:

      • “Can you explain why X wasn’t included given Y?”

      • “Are code upgrades for [city/county] considered in this estimate?”

  • One follow-up clarification email

    • They can email one follow-up question after reading the report.

  • Price: $149.99

    For smaller, simpler claims (e.g., under $25k; basic water loss, small fire).

  • Deliverable:

    • High-level summary

    • List of missing/under-scoped items

    • Short adjuster talking points

  • Turnaround: 3 business days

What You get?

  • A plain-English summary of our findings

  • A list of potential missing/under-scoped items

  • Suggested talking points for your adjuster

Contractors FAQ's
Contractor Supplement Support

What you get

  • Missing-scope add list (organized and practical)

  • Quantity/logic flags (where scope doesn’t match real repair needs)

  • Documentation gap checklist (what photos/docs are missing)

  • Carrier-facing summary notes (professional tone)

Best for

  • Insurance restoration contractors building supplements

  • Teams who want fewer change-orders and smoother approvals

What to upload

  • Adjuster estimate (PDF/ESX preferred)

  • Your estimate/bid (optional)

  • Photos, moisture logs, mitigation docs (optional)

After purchase
You’ll be directed to upload your files. If you don’t have everything yet, upload what you have—we’ll tell you what’s most helpful.

A person in a striped shirt signing a document with a black pen on a dark desk.

ESTIMATE REVIEW & VARIANCE REPORT ($149)

What You Receive:

• Full line-by-line review of your adjuster’s estimate

• Identification of missing demolition, protection, prep, reconstruction, labor minimums, and material quantities

• Identification of improperly depreciated items

• Comparison against IICRC, building code, and industry standards

• A written variance report highlighting EVERY missing or underpriced line item

• Recommended next steps for supplements or corrections

How This Impacts Your Claim:

• This step alone typically reveals 30–60 missing line items

• Most estimates are underwritten by 25–50%, which is why this service often leads to

~50% claim increases before negotiations even begin

Person wearing a shirt is signing a document with a black pen on a table.

CLAIM STRATEGY & NEGOTIATION GUIDANCE ($195/hr)

What You Receive:

• One-on-one coaching on how to communicate with the adjuster

• Step-by-step guidance on what to say (and what NOT to say)

• Talking points to defend your contractor’s scope

• Responses to denials or pushback

• Rebuttal templates and escalation paths

• Clear explanation of policy terms relating to your situation

How This Impacts Your Claim:

• Homeowners using coaching typically secure 40–60% higher final settlements

• Prevents costly communication mistakes that lead to denials or reduced coverage

• Ensures the carrier cannot ignore valid scope items

Person wearing a gray shirt writing on a white sheet of paper with a pen.

SUPPLEMENTAL ESTIMATE PACKAGE ($350–$750)

What You Receive:

• A full Xactimate supplement created by a former contractor + large-loss adjuster

• All missed repairs, code upgrades, line-of-sight requirements, and correct quantities added

• Proper trade sequencing, labor minimums, and specialty items

• ITEL and material matching alignment

• Written F9 notes and justification for each added line item

• A ready-to-send package you can deliver directly to your carrier

How This Impacts Your Claim:

• Supplements usually add 40–80% additional value depending on what the adjuster missed

• Contractors often charge for things carriers refuse until properly documented

• With a correct supplement, the carrier typically increases the claim payout by 30–70%